The ghost of the shuttered MoviePass appears to be haunting bank accounts this October.
The movie subscription service, which shut down for good Sept. 14, has allegedly resurrected from the dead, appearing as a variety of mysterious charges on credit cards, former members tell The Post.
Maricar Tinio from Chicago says she was charged twice for unknown fees in September after service was terminated — once for her $9.95 membership and another for $5.64.
“I think they need a class-action lawsuit filed against them,” she says. “Their website is acting as if they are still in business.”
Rachel Vidak of Boulder, Colorado, canceled her account in January 2019 when MoviePass “began retracting the promises that made them worthwhile” and was still charged twice in September — once on the day of the shutdown announcement. She ended up filing a fraud claim with her bank to get her money back and is now a member of AMC’s unlimited Stubs program.
“It feels like theft,” she says. “I can say for certain that my trust in them is completely gone. Even if they manage to make a comeback, I strongly doubt I would ever consider going back to them.”
MoviePass could not immediately be reached for comment. Parent company Helios and Matheson declined to comment to The Post.
MoviePass made a splash when it launched a $9.95 monthly membership for unlimited theater screenings, which quickly resulted in troubles for the company. Though it quickly added millions of users, the company started running out of cash just as fast and even lowered its prices to combat the turmoil.
CEO Mitch Lowe then announced it was dropping its unlimited plan but after a revolt from subscribers, brought it back just days later. Behind the scenes, the company completely ran out of funds, the app started crashing and the service became nearly impossible to use. MoviePass finally crashed and burned when Helios and Matheson’s stock tanked and desperate measures for a reverse stock split fizzled.
After briefly blaming fraud and schemes from theater owners for its troubles, a temporary shutdown was announced in July before it officially terminated on Sept. 14.
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Though no longer operational, many Twitter users reported random charges from MoviePass in the past month since the shuttering and vented their frustrations online.
“A big middle finger to MoviePass, which despite having closed on 9/14, is still charging my card ($4.64 for no service). Canceling my card, but there’s a reason why this company failed,” one person wrote.
“I’ve literally had to put a block on them through my bank because they wouldn’t stop charging me,” one crafty user advised another.
“MoviePass why are you charging my credit card? There is no service and your app says no charges until there is a change,” another chimed in.
Others are frustrated that since the app has been terminated, they can’t even reach customer service to dispute claims.
“Please explain why I was just charged for your service, when your service is currently down. I’m only contacting you via Twitter because your website has lost the feature to communicate with you,” one user vented.
Some users even report that they were charged in the days before the announcement — and even the day of — that service was canceled.
“Shameful MoviePass that on the very day you are closing you are still charging people for their (no longer available) plans,” one person wrote.
“MoviePass charged me on the 12th and shut down on the 14th. I need that refund or it’s war. #stopplayingwithme,” wrote another.
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