British Airways insider warns against behaviour that could ruin your flight

Having previously spent 10 years as a British Airways flight attendant, Jane knows all about enjoying a “stress-free” flight – plus how to get on the good side of the cabin crew.

Among other tips, to avoid arguments with fellow passengers and minimise stress for staff, she urged travellers not to recline their seats without asking first.

Jane’s flying do’s

Pay attention to the safety demo

“I know you are encouraged to do it, and you might have seen it 1000 times.

“But aircraft types vary – as do locations of emergency exits – so it’s worth watching properly.

“Also, even if you don’t want to watch it, other passengers do, so talking through it is not helpful. It can cause stress and anxiety for those who are nervous flyers.

“I’ve seen lots of bickering – which links back to people not bothering to listen – and these can quickly turn into very, very heated rows.”

Think before you press the call bell

“On shorter flights in particular, time is of the essence with the service, so any unnecessary questions or requests during the service waste valuable time.

“On longer flights, pressing the call button every two minutes for another drink or snack can be really irritating – for staff and passengers.”

Put your tray table down before your meal arrives

“It really can speed up the service as it’s one less thing for the crew to do. It’s also helpful if you can collect and organise your tray after you’ve eaten and have any rubbish ready for collection.

“Take your headphones out when you are being served so you can hear what you are being offered. The amount of time wasted with passengers I am trying to lip read would amaze you.”

Time your toilet visits well

“Try to avoid going to the loo when the catering trolleys are making their way through the cabin unless there are free aisle seats you can pop in and out of.

“If you’ve got to go, you’ve got to go. But just be mindful that it could hold up service for everyone else.”

Jane’s flying don’ts

Recline without asking

“Politely ask passengers sitting behind if it’s okay to recline your seats, as this could avoid any disputes requiring cabin crew intervention to resolve.

“Rows over this are one of the biggest causes of on-board aggro.”

Just chuck luggage anywhere

“Store luggage as directed. Place your bags under the seat in front of you – except by emergency exits – or in overhead lockers.

“Why? It takes less time then for cabin crew to perform their all-important pre-departure and pre-landing checks. Your holiday can then start quicker.

For larger bags, if you can’t carry it – or lift it – don’t bring it, and don’t ask people like me to try to lift it for you.”

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